Feature · WhatsApp CRM
A WhatsApp CRM your sales team will actually use
Your customers already message you on WhatsApp. VentaIQ puts those chats in one shared inbox, makes a lead from each new enquiry, and shows who has to follow up with whom, today.
One inbox for every number and every salesperson
Connect your business WhatsApp numbers and see every conversation in one place, on the web and on the mobile app. Assign a chat to a salesperson, tag it, snooze it, or close it when the deal is done.
Internal notes stay inside your team. Customers only see your replies.
- Several numbers and several agents in one inbox
- Assign, tag, snooze and close chats
- Private notes for your team on every chat
- Ready for Instagram and Messenger messages too
Every enquiry becomes a lead
A new customer message creates a lead automatically, with the chat attached. Move it through your own stages, from new to won or lost, and filter the pipeline in plain words, such as "hot leads in Jaipur this week".
Follow-ups that do not slip
Set a follow-up on any chat and it shows up in the salesperson's day. Managers see who owes a reply, and the AI flags chats that need a human.
Know which marketing brings enquiries
Every post, ad, QR code and website button can carry its own tracked WhatsApp link. When a customer messages through it, VentaIQ records where the lead came from, so you can see what is worth paying for.
Questions
Do we have to stop using WhatsApp?
No. Your team keeps chatting on WhatsApp. VentaIQ connects to your numbers and organises the conversations.
Can several salespeople share one number?
Yes. Chats are assigned to people, so everyone knows whose customer it is, and the owner can see all of them.
Is there a mobile app?
Yes. Salespeople can reply, add notes and see their follow-ups from their phone.
See it on your own chats
A short demo on WhatsApp, with your products and your kind of customers.